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Established in 2008, D&D is a software house based in UAE with various products for different nature and size of business. The area of expertise is in custom ERP, application programming, software consultancy and IT related services.

i-Dots is a cost effective and easy-to-use medical claims management solution which allows for real time claim submission directly from the Medical Service Providers.

An industry leader in the field of medical insurance software solutions, i-DOTS offers a solution where the Payer and the Medical Service Provider are linked via the same system and where claims processing can be done as the claim is incurred.

Key Provider Modules

  • Medical Service Provider Panel Management including Provider Agreement Generation (Linked to Google Maps – Optional)
  • Outpatient Clinic Access
    • Front Office Module for Patient Registration
    • Doctor Module for Consultation Entry (e-Prescription & PBM integration – Optional)
  • Laboratory Module (Upload Lab Reports – Optional)
  • Pharmacy Module (e-Prescription & PBM integration – Optional)
  • Online Pre-Authorization Module (Optional)

Key Payer Modules

  • Payer Policy Administration Module : Build your policy and add insureds
  • Claims Adjudication Module : Manage your claims real time (CEED integration – Optional)
  • Accounts Module
  • MIS Reporting Access for Payers (Detailed Reports – Optional)
  • Online Reimbursement Claim Upload Facility (Optional)
  • Individual/ Member Access Module (Optional)
  • Corporate/ HR Access Module(Optional)
  • SMS & Email Integration/Alerts (Optional)


  • Cloud based solution

  • Suitable for Payers & Medical Service Providers in all Emirates

  • Claims submissions as per regulatory requirements

  • Connects Payer with all Medical Service Providers real time

  • Can be integrated with CEED and PBM solutions

  • Range of reports available for Claims Managers

Simplify your insurance billing

Generate Medical Service Providers Agreement through the system.
Track details of those accessing the portal through User login reports.
Private communication with Providers through online portal – avoid emails and send personalized communications to providers on the network or individual Physicians.
Analyze the performance of individual claim processors.
Monitor the performance of individual Doctors.
Avoid the hassle of printing Insurance Membership cards by using the Emirates ID integration.

i-DOTS software is affordable, easy to use and is designed to simplify the claims management. i-DOTS is committed to providing the latest technologies and remaining in the forefront of ongoing industry changes and regulatory requirements.

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